Terms of Service

1. Acceptance of Terms

By accessing or using OutcomeGrid, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

OutcomeGrid provides a cloud-based platform for human services agencies to document services, track outcomes, and manage client information. The service includes features for outcome tracking, behavior monitoring, analytics, and AI-powered insights.

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use the service in compliance with applicable laws
• Not share access with unauthorized users
• Ensure data entered complies with privacy regulations

4. Data Ownership

You retain all ownership rights to the data you enter into OutcomeGrid. We do not claim ownership over your client data, documentation, or records. You grant us a limited license to process your data solely for providing our services.

5. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible.

6. Contact

For questions about these Terms, contact us at:
legal@outcomegrid.com