Colorado I/DD Software Built for Human Services Agencies

One platform for Colorado's human services landscape

Colorado agencies juggle more systems than almost any other state's providers: a state EVV aggregator, a separate case management system, spreadsheets for goal and behavior tracking, a payroll product, and a billing clearinghouse. Every handoff between those systems is a place where a visit goes unverified, a claim gets denied, or an ISP goal quietly stops being documented.

OutcomeGrid collapses that stack. A caregiver clocks in on their phone, documents the service against the client's goals, and that single verified record flows into EVV transmission, payroll hours, and a clean Medicaid claim. Program managers see outcome trends instead of assembling them by hand at quarter end.

The platform is designed around the realities of Colorado human services: HCBS waiver structures, self-direction under CDASS, the Community Centered Board relationship, and the documentation standards that surface during a state or CCB audit.

What OutcomeGrid does

• Electronic visit verification with GPS mobile clock-in/out and a telephony fallback, capturing all six 21st Century Cures Act data elements.
• Transmission to Colorado's Sandata aggregator as a Provider Choice system, so you keep your own workflow instead of double-entering into the state system.
• Service documentation and outcomes: a unified client record, goal and ISP tracking, behavior grids, incident reports, and risk alerts.
• Medicaid 837 and private-pay billing generated directly from documented, verified services, including Colorado HCBS waiver billing.
• Staff-to-client scheduling with shifts, open-shift management, and conflict detection.
• Payroll hours generated automatically from verified visits.
• Credential and license tracking with expiration alerts for every staff member.
• A caregiver mobile app with multi-language support, and a family portal for visit visibility.

Who we build for in Colorado

Our beachhead is intellectual and developmental disability services and self-direction — the corner of the market where the incumbent software is national, generic, and dated. If you serve people through the HCBS-DD, HCBS-SLS, or HCBS-CES waivers, run an adult day program, act as an FMS agency for CDASS members, or operate as one of Colorado's twenty Community Centered Boards, the workflows in OutcomeGrid were designed for your day.

We also support behavioral health programs, residential and group home providers, and home care agencies that want documentation and outcomes to live in the same place as EVV and billing.

On your server, air-gapped, or in our cloud

OutcomeGrid is the only platform in its category that runs fully on-premise or air-gapped. For agencies with strict data-residency requirements, county IT policies, or a board that simply does not want protected health information in a multi-tenant cloud, the entire platform can be deployed inside your own network with no outbound dependency.

Most agencies start on our managed private cloud and can move on-premise later without changing how their staff work. Every deployment uses encryption at rest and in transit, role-based access control, and complete audit logging.